At ScoopNationZA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

 

Information We Collect

When you shop with us, contact us, or use our site, we may collect the following information:

• Full name and surname

• Email address and contact number

• Delivery address

• Order details and preferences (e.g. gift notes, favourite colours, recipient info)

• Payment confirmation details (payments are processed securely by third-party providers—we do not store your card details)

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How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Communicate with you about your order and delivery

• Respond to customer queries

• Improve our products and customer experience

• Send marketing updates (only if you opt in)

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Sharing Your Information

We only share your information with trusted service providers when necessary, such as:

• Delivery partners / couriers

• Payment processors

• Website and e-commerce platforms (e.g. Wix)

We never sell your personal information to third parties.

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Data Protection & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

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Your Rights (POPIA)

You have the right to:

• Request access to your personal information

• Ask us to correct or delete your information

• Opt out of marketing communications at any time

 

To request changes or removal of your information, please contact us.

6) Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📩 Email: info@scoopnation.co.za